How to reach us
Use the form for a planned visit. For a lockout, call. Texting the same number is fine when you want to send a photo of a door.
Before you visit
Call (202) 900-5625 or email capitolsentinel@gmail.com before you visit if you need help with the entrance. The showroom is not wheelchair accessible, and we can also come to you.
You can bring a pet. Treats and water are here for you and your pet.
1664 Columbia Road NW, Unit A, Washington, DC 20009
Showroom hours: Tuesday–Friday 10:00–18:00, Saturday 10:00–16:00, Sunday 11:00–16:00. Monday by appointment. Emergency calls answered 24 hours.
Send a message
Send a note about a planned visit. For a lockout, call instead of waiting on this form.
Frequent questions
Can I see the hardware in person before I book?
Yes. Come by the showroom and look at the hardware in person before you book a planned visit.
Does the grand opening discount cover a planned visit?
For a planned visit, one tier applies, 20, 15, or 10 percent, only when the offer-terms page matches the scope. One offer per job. See the offer-terms page for the full list, valid through December 31, 2026.
How do I reach the shop?
For a planned visit, call (202) 900-5625 or email capitolsentinel@gmail.com. Directions and hours are on the contact page.
What should I bring?
For a planned visit, bring photos of the opening and a phone number that reaches you. Showroom hours and the 24-hour emergency line are different, and Monday visits are by appointment.
Is the showroom wheelchair accessible?
No. The showroom entrance is not wheelchair accessible. If you need assistance, call or email (202) 900-5625 or capitolsentinel@gmail.com before your visit. We will be glad to help, and we can also come to you.
Are pets welcome in the showroom?
Yes. Pets are welcome in the showroom. We keep treats and water for you and your pet. Mention it when you call (202) 900-5625 if you are bringing one.