This is emergency work. Call (202) 900-5625. It is outside the grand opening discount.
Damp electronic locks on the Wisconsin slope
On the Wisconsin Avenue slope the usual call is an electronic lock killed by damp, reached by an exterior stair off the alley. We do not roll it up that hill. There is no Metro.
On this visit
Keypads on this slope often die from damp. Try the maker's battery backup before you book a drill. If that fails, we still need proof it is yours, and we work where it sits.
Frequent questions
The keypad is dark. Is that an opening or a battery?
Start with the battery and the maker's backup. If those fail, it becomes an opening and you still need proof you control it.
How do you reach an alley entrance?
Give us that entrance when you call. The front porch may not reach it.